Showing posts with label gratuity. Show all posts
Showing posts with label gratuity. Show all posts

Friday, June 15, 2018

Tip Jar Gambling


Tip jars at the cash register are commonplace these days, and so are pre-calculated tip options when you pay with plastic. 

When this first became a thing, I felt like I was being coerced into tipping for services for which one doesn’t normally tip. However, I eventually relaxed that opinion, and began to tip a buck for coffee and such. 

Today - the reality of why all this bothered me reared it’s ugly head.

I ordered my lunch at a place where they give you one of those order numbers on a stick. You put it on your table, and then a food runner brings your order when it’s ready. It’s also a place where pre-calculated tip amounts pop up on the screen when you pay with plastic. I tipped the 15% option - which I felt is more than adequate for a food runner. 

When they hand you a fountain soda in this joint, they tell you to step back up to that spot at the counter is you want a refill. My favorite menu item in this particular joint is pretty spicy, so cold beverage is key. My cup ran dry, and I stepped back up to the counter for a refill. 

As I stood at the counter waiting for a refill, no less than 5 employees made eye contact with me over the course of several minutes. Not one offered to help me. 

So - herein lies the problem. When you tip up front, you tip before you know whether or not the service warrants a good tip. It’s a total gamble, and today I lost.

#firstworldproblem